Yes, you can change your shipping address within 24 hours of placing your order by contacting our customer support team.

If your package is lost or damaged, please contact our customer support team immediately. We will either replace the item or issue a refund.

 If you miss the delivery, the carrier will usually leave a notification with instructions on how to schedule a redelivery or pick up your package from a local facility.

Yes, you will receive email notifications with shipping updates, including when your order is processed, shipped, and out for delivery.

To return an item, please visit our Returns page, fill out the return form, and follow the instructions for shipping the item back to us.  

If you receive a defective item, please contact our customer support team with your order number and a photo of the defect. We will arrange for a replacement or refund.

Personalized or customized items cannot be returned unless they arrive damaged or defective.

Refunds are processed within 5-7 business days after we receive your returned item. The time it takes for the refund to reflect in your account may vary based on your payment method. 

We restock popular items regularly. To be notified when an item is back in stock, please sign up for restock alerts on the product page.

Product materials are listed in the product description on each product page. We use high-quality fabrics to ensure comfort and durability.

Unfortunately, orders cannot be cancelled or modified once they have been processed. Please review your order carefully before completing your purchase.

Unfortunately, we do not currently accept backorders. Please sign up for restock alerts to be notified when the item becomes available again.